We’ve been in Malaysia since 2015 and in IT support since 2007.
Our experienced team helps Japanese businesses work smoothly and securely.
With a customer-first approach and the latest technology, we provide friendly,
long-term IT support tailored to your needs.
- Over 90% of our customers are not familiar with IT. That’s why we explain everything clearly, without technical words, so you can feel comfortable in
Malaysia. You’re welcome to contact us in Japanese by phone or email anytime.
We listen carefully to your concerns and provide easy-to-understand answers, along with the best suggestions and quotes for your needs.
- We provide IT support across Malaysia.
Once we connect with you, we act quickly,
many issues are solved within the same day.
We also offer remote support, so if remote access is possible,
we can help you right away.
All work is done during business hours to avoid any impact on
your operations, so you can feel safe and supported.
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We support all your IT needs from fixing a single computer to setting up full IT infrastructure, networks, cloud services, and security.
After setup, we continue to provide maintenance and operations support, so you can enjoy a stable and comfortable IT environment.
- Includes useful features like email and
calendar sharing, and simple file
management. Strong security ensures you
can use it with peace of mind.
- We help move your in-house systems such
as inventory and accounting to the cloud.
We also remove old servers that are no
longer needed.
- Make and receive calls using your office
number on your smartphone. Even when
working remotely or visiting clients, you
can answer calls just like in the office and
even use internal extensions.
- Need a PC
with Japanese language
- Having trouble
with your computer
- Want to improve IT security
- Need IT setup
for your office or factory
- Want to start using
Microsoft 365
- Thinking about
moving to the cloud
- Need full IT maintenance
support
- Lost important data
- Need fast internet
for your office
- Wi-Fi too slow or unstable
- Want to install security
cameras
- Need a VPN
for secure remote access
- Factories & Plants
- Logistics & Warehouses
- General Offices
- Shops & Commercial Facilities
- Need help? Our Japanese staff is here to assist you. Feel free to contact us in Japanese anytime.
- Our IT specialists listen to your concerns and discuss your needs in detail.
- We’ll suggest the best solution for your business and provide a clear, easy-to-understand quotation.
- When you’re satisfied with the proposal, we’ll move forward with the contract. If you have any questions, just ask.
- We carry out the work quickly and carefully, with full consideration for your daily operations.
- With our maintenance contract, we continue to support your IT environment through regular management, updates, and troubleshooting.
IT infrastructure is always evolving ,improving convenience in areas like
smartphones, computers, wireless networks, cloud systems, and security.
If you’re new to IT, it’s natural to feel unsure.
At Kawatec, we design IT setups that match your work style and needs, helping
many clients enjoy a smooth and stress-free experience.
If you have any questions or concerns about IT, feel free to contact Kawatec in
Japanese. We’re here to help.